CONNECT
Emotionally Intelligent Performance
Who people give their time, energy, and money to, has changed forever. Personal and business success in this ‘new normal’ requires adaptogenic intelligence, personal responsibility and effective behaviour. Conversation and authenticity that builds trust. Influence and loyalty are now the currency.
Connect is our Emotional Intelligence development program for sales, service and senior executives.
Its variants includes:
- Emotionally Intelligent Sales & Customer Service
- Emotionally Intelligent Management
- Emotionally Intelligent Leadership
OUTCOMES AT WORK
- Increased connection with customers, and better client-building skills
- More conscious, empathetic and connected stakeholder relations
- Increased sales and upselling
- Increased leadership abilities
- Increased lifetime value of relationship
- increased brand equality, trust, loyalty and insistence
“Insightful and deeply sensitive, to the emotional and mental wellbeing
of the participants, without being sentimental or a “rescuer”.
He has a warm, confident energy that is non-threatening, and it was particularly
delighted by his ability to engage on many levels”
Laura Berg
Chief Enabler
Poverty Stoplight South Africa
